ORDER NOW AND RECEIVE A SPECIAL GIFT
THESE GENERAL TERMS AND CONDITIONS OF SALE ARE APPLICABLE TO ALL SALES MADE VIA WWW.LEBONDWATCHES.COM WEBSITE (HEREINAFTER REFERRED TO AS THE WEBSITE).
WHEN PLACING AN ORDER, THE CUSTOMER AGREES TO BE BOUND BY THESE TERMS AND CONDITIONS.
THESE GENERAL TERMS AND CONDITIONS CAN CHANGE AT ANY TIME, AND IT IS THE RESPONSIBILITY OF THE CUSTOMER TO REVIEW THE TERMS AND CONDITIONS REGULARLY BEFORE ORDERING ANY PRODUCTS IN CASE ANY CHANGES HAVE BEEN MADE.
UPDATED ON: 01/04/2023
THE BRAND “LEBOND WATCHES” IS A TRADEMARK OF THE COMPANY ARCH CORP S.L., (WITH HEADQUARTERS LOCATED IN BARCELONA, SPAIN, AND WITH EUROPEAN VAT NUMBER #ESB09759580). ARCH CORP S.L. (HEREINAFTER REFERRED TO AS THE COMPANY) SELLS WORLDWIDE EXCLUSIVE WATCHES AND ACCESSORIES OF THE BRAND LEBOND WATCHES.
ALL GOODS ORDERED BY THE CUSTOMER ARE FOR ITS OWN PRIVATE USE AND NOT FOR RESALE.
THE COMPANY RESERVES THE RIGHT, AT ANY TIME, TO DISCONTINUE OR CHANGE SPECIFICATIONS OF THE PRODUCTS WITHOUT INCURRING OBLIGATION.
FOR QUESTIONS RELATED TO THE GENERAL TERMS AND CONDITIONS, CUSTOMERS MAY EMAIL US AT CONTACT@LEBONDWATCHES.COM.
THE CUSTOMER CAN PLACE AN ORDER THROUGH THE WEBSITE AFTER COMPLETING A FORM WITH CERTAIN REQUIRED FIELDS (FULL NAME, EMAIL ADDRESS, PHONE NUMBER AND BILLING/SHIPPING ADDRESS).
AFTER RECEIVING THE ORDER, THE ONLINE STORE WILL PROCEED TO CHECK THE INFORMATION NECESSARY TO COMPLETE THE PROCESS.
AN ORDER CONFIRMATION EMAIL WILL BE SENT TO THE CUSTOMER TO THE EMAIL ADDRESS PROVIDED.
THE COMPANY IS ENTITLED TO REJECT ANY ORDER AND INFORM THE CUSTOMER BY EMAIL WITHIN THE SHORTEST NOTICE.
ALL PRICES OF THE ARTICLES AVAILABLE IN THIS WEBSITE ARE STATED IN € (EUROS).
PRICES DO NOT INCLUDE VAT OR ANY OTHER TAXES (ALL TAXES EXCLUDED). IF APPLICABLE, THESE COSTS WILL BE ADDED DURING THE CHECKOUT PROCEDURE AND ARE TO BE PAID BY THE CUSTOMER.
IF DELIVERY COST OF THE PURCHASED ITEM IS NOT INCLUDED, IT WILL BE ADDED DURING THE CHECKOUT PROCEDURE AND ARE TO BE PAID BY THE CUSTOMER.
THE COMPANY RESERVES THE RIGHT TO CHANGE THE PRICES OF THE ITEMS AND THE DELIVERY COSTS (WHEN APPLICABLE) WITHOUT PRIOR NOTICE.
THE COMPANY SHIPS FROM THE EUROPEAN UNION. FOR ORDER SHIPPING OUTSIDE THE EUROPEAN UNION, PAYMENT OF DUTIES AND/OR TAXES MIGHT BE REQUIRED AND ARE TO BE PAID BY THE CUSTOMER.
ANY DUTIES AND/OR TAXES REGULATED AND ISSUED BY THE GOVERNMENT WHERE THE ORDER IS SHIPPED AND/OR BILLED WILL NOT BE CALCULATED IN THE CHECKOUT. THE COMPANY RECOMMENDS CONTACTING THE LOCAL CUSTOMS OFFICE FOR FURTHER RELATED INFORMATION.
SOME COUNTRIES CUSTOMS AUTHORITIES REQUIRE IMPORTERS TO PROVIDE SOME PERSONAL INFORMATION (PERSONAL ID, SOCIAL SECURITY NUMBER OR TAX ID). CUSTOMERS MAY BE CONTACTED BY THE SHIPPING COMPANY DIRECTLY TO PROVIDE THIS INFORMATION.
IF THE CUSTOMER REFUSES DELIVERY OF ITS ORDER DUE TO A CUSTOMS CHARGE, ITS PACKAGE MAY BE CONSIDERED ABANDONED AND DISPOSED BY THE SHIPPING COMPANY. UNDER THESE CIRCUMSTANCES, ITS ORDER WOULD NOT BE ELIGIBLE FOR A REFUND.
PAYMENTS OF PURCHASES CAN BE MADE BY CREDIT OR DEBIT CARD (VISA, MASTERCARD, AMERICAN EXPRESS), OR BY DIRECT BANK TRANSFER.
BY PROVIDING CREDIT/DEBIT CARD INFORMATION, THE CUSTOMER CONFIRMS OWNING THE PAYMENT ACCOUNT USED AND ALLOWS THE COMPANY TO USE THIS DATA TO PROCEED TO SECURE THE TRANSACTION.
CREDIT CARD DETAILS WILL NOT BE STORED BY THE COMPANY OR SHARED WITH ANY THIRD PARTIES.
IF DELIVERY COST OF THE PURCHASED ITEM IS NOT INCLUDED, IT WILL BE ADDED DURING THE CHECKOUT PROCEDURE AND ARE TO BE PAID BY THE CUSTOMER.
ITEMS WILL BE SHIPPED TO THE DELIVERY ADDRESS SPECIFIED DURING THE ORDER PROCESS.
THE DELIVERY WILL BE AUTHORIZED ONLY WITH THE SIGNATURE OF THE CUSTOMER OR OF THE THIRD MAJOR BENEFICIARY DESIGNATED BY THE RECIPIENT.
THE RECIPIENT WILL HAVE TO BE PRESENT AT THE COMMUNICATED DELIVERY SCHEDULES SINCE NO DELIVERY WILL BE MADE BY MAILBOX.
IN CASE OF ABSENCE, A NOTICE WILL BE LEFT TO THE ATTENTION OF THE CUSTOMER, WHO CAN WAIT FOR THE SECOND DELIVERY MADE THE NEXT BUSINESS DAY OR CONTACT THE SHIPPING COMPANY DIRECTLY TO SCHEDULE A DELIVERY ON A DIFFERENT DATE.
THE DELIVERY OF THE ITEMS WILL OCCUR AFTER THE PAYMENT OF THE ORDER.
THE DELIVERY TIME FOR THE ITEMS ORDERED MAY VARY DEPENDING ON THE ITEMS.
WHEN THE PACKAGE HAS BEEN SHIPPED, THE CUSTOMER WILL RECEIVE AN EMAIL CONFIRMATION WITH A TRACKING NUMBER OF THE SHIPPING.
ONCE THE ORDER HAS BEEN SHIPPED AND IS IN TRANSIT, IT WILL NOT BE POSSIBLE TO CANCEL IT.
ORDERS ARE INSURED BY THE COMPANY DURING TRANSIT UNTIL DELIVERY.
THE PACKAGE IS DELIVERED AFTER SIGNING. THIS IS WHERE THE TRANSFER OF RESPONSIBILITY BETWEEN THE CUSTOMER AND THE COMPANY OCCURS.
WHEN ORDERS ARE NOT RECEIVED BY THE RECIPIENT AND THE ARTICLES ARE SENT BACK TO THE WAREHOUSE, THE SHIPPING COST WILL BE DEDUCTED FROM THE REIMBURSEMENT OF
THE ORDER AMOUNT.
CUSTOMERS NOT SATISFIED WITH THE PURCHASE MAY RETURN THE ARTICLES WITH THE ORIGINAL RECEIPT AND ORIGINAL PACKAGING WITHIN TEN CALENDAR DAYS AFTER THE DELIVERY DATE.
BEFORE RETURNING ANY ARTICLES, CUSTOMERS NEED TO SEND AN EMAIL TO CONTACT@LEBONDWATCHES.COM TO GET ASSISTANCE ON THE RETURN PROCEDURE.
THE RETURN COSTS WILL BE PAID BY THE CUSTOMER.
RETURN COSTS WILL ONLY BE REIMBURSED IN THE EVENT OF NON-COMPLIANCE WHEN THE COMPANY SENDS THE ARTICLES.
VERY IMPORTANT:
ALL ITEMS NEED TO BE RETURNED COMPLETE, UNWORN AND IN THEIR ORIGINAL PACKAGING (INCLUDING PROTECTIVE FILMS).
THE COMPANY ADVISES CUSTOMERS TO WRAP THE WATCH AROUND THEIR WRIST INSTEAD OF FASTEN IT. ONCE THE STRAP IS FULLY FASTENED ITS WORN. IF THE WATCH IS RETURNED IN PERFECT CONDITION BUT THE STRAP HAS BEEN USED OR MARKED, ONLY A PARTIAL REFUND WILL BE GRANTED SINCE THE COST OF THE STRAP WILL BE DEDUCTED FROM THE ORDER COST.
EXCHANGES ARE NOT ACCEPTED.
THE COMPANY CAREFULLY ENSURES THAT EACH PRODUCT CONFORMS STRICTLY WITH ITS QUALITY REQUIREMENTS AND THAT IT SATISFIES ALL INSPECTIONS AND TESTS, BOTH TECHNICAL AND AESTHETIC, CONDUCTED BY THE COMPANY.
LEBOND WATCHES ARE COVERED BY THE INTERNATIONAL LEBOND WARRANTY FOR A PERIOD OF THREE YEARS (STANDARD WARRANTY) OR FIVE YEARS (EXTENDED WARRANTY) FROM THE DELIVERY DATE, UNDER THE TERMS AND CONDITIONS STATED BELOW:
VERY IMPORTANT:
THE INTERNATIONAL LEBOND WARRANTY DOES NOT COVER NORMAL WEAR AND AGEING, ANY DAMAGE ON ANY PART OF THE WATCH RESULTING FROM ABNORMAL/ABUSIVE USE, LACK OF CARE, NEGLIGENCE, ACCIDENTS (KNOCKS, DENTS, MARKS, CRUSHING, BROKEN CRYSTAL, ETC.) AND/OR INCORRECT USE OF THE WATCH NOT CONSIDERING THE USER GUIDE.
TO AVOID ANY DAMAGE TO THE WATCH OR ITS COMPONENTS, IT IS ESSENTIAL THAT LEBOND WATCH BOXES ARE EXCLUSIVELY OPENED BY A CERTIFIED PROFESSIONAL.
TO AVOID ANY DAMAGE TO THE WATCH OR ITS COMPONENTS, IT IS ESSENTIAL THAT LEBOND STRAP AND DEPLOYANT CLASP ARE EXCLUSIVELY REPLACED BY A CERTIFIED PROFESSIONAL.
LEBOND WATCHES ARE 50 METERS WATER RESISTANT.
THE COMPANY REQUESTS CUSTOMERS WISHING TO REPAIR AN ARTICLE PURCHASED THROUGH THE WEBSITE TO CONTACT THE AFTER-SALES SERVICE TEAM VIA CONTACT@LEBONDWATCHES.COM. IT IS HIGHLY RECOMMENDED THAT CUSTOMERS INCLUDE PICTURES OR VIDEOS THAT HELP EXPLAIN THE DAMAGE.
ONCE THE INFORMATION IS RECEIVED AND THE CONDITIONS ASSESSED, THE AFTER-SALES TEAM WILL SEND THE CUSTOMER A QUOTE OF THE REPAIR AND INFORM THEM ABOUT THE PROCEDURE.
IN THE CONTEXT OF SALES MADE THROUGH THIS WEBSITE, THE COMPANY IS REQUIRED TO PROCESS THE PERSONAL DATA OF ITS CUSTOMERS. THE DATA COLLECTED IS NECESSARY TO PROCESS THE ORDER AND MAY BE COMMUNICATED TO THE PROVIDERS OF THE COMPANY INVOLVED IN THE EXECUTION OF THE ORDER.
IN THE CONTEXT OF NEWSLETTER COMMUNICATIONS, THE COMPANY IS ENTITLED TO USE THE PERSONAL DATA PROVIDED BY THE CUSTOMER FOR COMMUNICATION PURPOSES. THIS PERSONAL DATA WILL NOT BE SHARED WITH ANY THIRD PARTIES.
THE COMPANY RETAINS THE OWNERSHIP OF THE ITEMS ORDERED UNTIL THE FULL PAYMENT OF THEIR PRICE.
THE GENERAL CONDITIONS OF SALE ARE SUBJECT TO SPANISH LAW. ANY DISPUTE RELATED TO THESE CONDITIONS OF SALE AND DELIVERY WILL BE SETTLED BY THE ORDINARY COURTS OF BARCELONA, SPAIN.